Q. WHO IS RADHE RADHE?
Radhe Radhe is not only a common greeting used to say hello and praise Goddess Radha Rani’s devine name! We are a family owned business connecting our customers, friends, family and community to the largest selection of authentic and premium religious goods, spirituality items and enthusiastic to discover more about our true selves and the higher power.
Q. WHAT MAKES YOU DIFFERENT?
We are a community! We are proud members of the Greater Toronto Area Hindu Association, with years of experience performing religious ceremonies/services in various settings across Canada. Our knowledgeable staff knows that there are a lot of “fake gurus” who claim to “know the best” and that's why our goal is to share our honest guidance and experience to help you make the right decision to fulfill your needs.
Q. WHERE ARE YOUR PRODUCTS MADE?
All our products are created and sourced directly from India.
Q. ARE THEY AUTHENTIC?
Absolutely! Our skilled Hindu craftsmen pride themselves on the authenticity of their materials and practices to ensure your products are of the best quality possible.
Q. WHERE ARE YOU LOCATED?
Feel free to come visit us at our retail store located at 2710 North Park Drive Unit # 6, Brampton, Ontario, Canada, L6S 0E9. You can also purchase our wide range of inventory with worldwide shipping delivered directly to your home or click and collect directly from this site by clicking here.
Q. WHAT IF THE PRODUCT I LIKE IS NOT IN STOCK?
We apologize the product you would like is not currently available and we understand it can be frustrating when you only want that specific product. That's why we would be happy to let you know when it is available for you. Please visit the page of the product you’d like, enter your email to be reminded, and you’ll be the first to know as soon as it gets into stock!
Q. WHAT IF I DON’T LIKE MY PURCHASE?
We understand purchasing online can sometimes be challenging. If you are unhappy with your purchase, we are happy to accept returns (conditions apply) or replace your purchase with any other products of equal value.
If for some reason the product you receive is damaged, or is not the product you ordered then we deeply apologize. Please email your concern to firstname.lastname@example.org and our staff will work as quickly as possible to replace/refund your order.
PAYMENT & SHIPPING:
Q. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
Q. HOW SECURE IS MY ONLINE ORDER?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Q. WHAT IS YOUR SHIPPING POLICY?
- Local: 2-3 business days (CARRIERS)
- Worldwide: 1-2 weeks (CARRIERS)
- Free shipping for orders over $150
Q. HOW DO I TRACK MY ORDER?
Once your order ships, you'll receive a shipping confirmation email and tracking number. If it has been more than 3 business days since you placed your order and you still have not received a tracking number, send us an email and we will gladly assist you!
Q. HOW CAN I GET INTO CONTACT WITH YOU?
Our Brampton, Ontario, Canada store number is 647-479-8847 so give us a call and one of our staff members will be happy to answer any questions you may have. Alternatively, if you have any questions, feedback or suggestions, please send us a message directly on Facebook, Instagram and Tiktok or send us an email at email@example.com. All messages are typically responded to within 24 to 48 hours, except weekends and holidays.