📦 Shipping Policy – RadheRadhe.ca

Thank you for shopping with Radhe Radhe Puja & Décor! We’re committed to getting your spiritual and cultural essentials to you safely and efficiently, wherever you are in the world.

🌍 Where Do We Ship?

We proudly ship worldwide. Whether you’re in Canada, the USA, or across the globe, our products can reach your doorstep.

Shipping rates are calculated directly by the shipping provider at checkout based on your location, the weight of the package, and delivery speed selected. We do not add any handling fees — you only pay what the shipping company charges.

🚚 Where Is My Order Shipped From?

All orders are packed and shipped with care from our retail store in Brampton, Ontario:

Radhe Radhe Puja & Décor

2710 North Park Drive, Unit 6

Brampton, ON, Canada

L6S 0E9

⏱ When Will I Receive My Order?

• Processing Time: Please allow 1–3 business days for us to prepare and dispatch your order.

• Estimated Delivery Times:

   

  • Canada: 2–5 business days after dispatch

  • USA: 4–8 business days after dispatch

  • International: 1–3 weeks after dispatch (depending on customs and courier service)

   

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.

📬 What If My Order Is Delayed, Lost, or Damaged?

While we aim to work with reliable shipping providers, delays or issues can sometimes occur during transit. If your order is delayed, lost, or arrives damaged, please contact us at:

📧 info@radheradhe.ca

📞 +1 (647) 479-8837

We’ll work with the shipping provider to resolve the issue. Depending on the situation, we will offer you the choice of a replacement or a refund — whichever works best for you.

💸 Customs, Duties & Taxes

• All prices on our website are displayed in CAD (Canadian Dollars).

• Applicable Canadian taxes will be added at checkout.

• For international orders, duties, taxes, or customs fees may apply based on your country’s regulations.

   

  • These fees are not included in your order total and must be paid by the recipient upon delivery.

  • We are not responsible for customs delays or charges. Please check with your local customs office for more information.

   

📦 Packaging & Sustainability

We do our best to use eco-conscious and protective packaging to ensure your items arrive safely and in excellent condition. If you receive a package with excessive damage, please take photos and reach out to us immediately.

❓Still Have Questions?

We’re here to help!

Contact us by phone or email, and a member of our team will be happy to assist you.

📧 info@radheradhe.ca

📞 +1 (647) 479-8837